We will continue to adhere and adjust our protocols as public health guidelines evolve. Please visit the individual event page for the latest health and safety requirements specific to that event.
Health & Safety Guidelines
Live music is back at The Amp and we can't wait to see you! Enhanced health and safety measures, as well as new requirements for entry, are in place to protect the health and well-being of live music.
Enhanced Cleaning Our team is cleaning and sanitizing the venue, giving extra attention to high touch areas, before, during, and after each event with hospital-grade disinfectants.
Physical Distancing We've reduced capacity and adjusted seating to promote physical distancing.
- Tickets are sold in pre-configured pods (groupings) ranging from 2 to 6 seats per pod. Each pod is at least six feet from one to the next.
- All seats within the pod must be purchased together.
Digital Ticketing We've moved to all digital ticketing. You will scan your digital ticket from your mobile device to gain entry. LEARN MORE
Complimentary Hand Sanitizer The St. Augustine Distillery generously donated over 100 cases of hand sanitizer made from the Distillery’s ethanol under FDA and WHO guidelines. Stop by the Info Booth to pick up a bottle, free of charge. For more information on the Distillery’s response to providing this much-needed resource, CLICK HERE.
Know Before You Go
Face Masks Masks are recommended upon entry and in common areas where distancing is not possible. All team members and crew are required to wear a face mask.
Temperature Screening As you approach the venue, our no-touch thermometer will automatically scan your temperature from a safe distance. No need to stop for a scan, just walk by – these thermometers are designed to accurately scan up to 300 people per minute! You must have a temperature below 100.4 F for entry. Refunds will be provided for those who are denied entry.
How You Can Help
Follow Venue Guidelines. Please help us protect the health and well-being of live music by following the venue guidelines.
Stay in Your Pod. Your pod is YOUR space! Each pod is distanced from all other pods. Please respect your fellow music fans' space and stay in your pod.
Go Mobile! Order concessions in advance through the FanFood app on your phone. You'll receive a text message when your order is ready for pick-up.